| 1. |
Employees
Just Cleaning employees are trained to be consistent,
thorough, and detailed oriented. Our teams consist of
one, two and three team members for your convenience and
preference. Just cleaning strives to maintain the highest
quality employees in the industry. |
| 2. |
Quality Supervisor
In addition to our Just Cleaning team members, we have
a Quality Supervisor that will randomly stop by your home
to ensure your cleaning standards and special requests
have been met. |
| 3. |
Account Manager
Our Account Managers are your one stop point of contact.
Their job is designed to help you through the process
of scheduling time-off, new appointments, re-schedules,
special requests, service questions, and relaying special
instructions to your cleaning team. Our Account Managers
will ensure your customer service experience goes beyond
your expectations. |
| 4. |
Special Request
We encourage our customers to let us know what is most
important to them. You tell us what we need to clean and
our team members will get it done. |
| 5. |
Feedback
We ask for feedback from every cleaning via e-mail.
We would like to know how we are doing and check your
satisfaction with our service. Please email us back
your feedback and we will make sure your satisfaction
is met everytime a team member visits your home.
|
| 6. |
100% Satisfaction Guarantee
Just Cleaning offers a 100% Customer Satisfaction
Guarantee to all its clients. If you are not satisfied
with our service, call us within 24 hours and we will
re-clean your home until you are 100% satisfied. |
