We care about our customer's homes, and strive to provide
the highest quality service in the industry by implementing
our Six Step Quality Control System.
| 1. |
Just Cleaning employees are trained to be consistent,
thorough, and detailed oriented. Our teams consist
of one, two and three team members for your convenience
and preference. Just cleaning strives to maintain
the highest quality employees in the industry. |
| 2. |
In addition to our Just Cleaning team members, we
have a Quality Supervisor that will randomly stop
by your home to ensure your cleaning standards and
special requests have been met. |
| 3. |
Account Manager
Our Account Manager's are your one stop point of
contact. There job is design to help you trough
the process of scheduling time-off, new appointments,
re-schedules, special request, service questions,
and relaying special instructions to your cleaning
team. Our Account Manager's will ensure your customer
service experience goes beyond your expectations.
|
| 4. |
We encourage our customers to let us know what is
most important to them. You tell us what we need
to clean and our team members will get it done. |
| 5. |
We ask for feedback from every cleaning via e-mail.
We would like to know how we are doing and check
your satisfaction with our service. Please email
us back your feedback and we will make sure your
satisfaction is met everytime a team member visits
your home.
|
| 6. |
100% Satisfaction Guarantee
Just Cleaning offers a 100% Customer Satisfaction
Guarantee to all its clients. If you are not satisfied
with our service, call us within 24 hours and we
will re-clean your home until you are 100% satisfied.
|
