We care about our customers' homes, and strive to provide the highest
quality service in the industry by implementing our Six Step Quality
Control System.
| 1. |
Employees
Just Cleaning employees are trained to be consistent, thorough,
and detailed oriented. Our teams consist of one, two and three
team members for your convenience and preference. Just cleaning
strives to maintain the highest quality employees in the industry.
|
| 2. |
Quality Supervisor
In addition to our Just Cleaning team members, we have a Quality
Supervisor that will randomly stop by your home to ensure your
cleaning standards and special requests have been met. |
| 3. |
Account Manager
Our Account Managers are your one stop point of contact. Their
job is designed to help you through the process of scheduling
time-off, new appointments, re-schedules, special requests,
service questions, and relaying special instructions to your
cleaning team. Our Account Managers will ensure your customer
service experience goes beyond your expectations. |
| 4. |
Special Request
We encourage our customers to let us know what is most important
to them. You tell us what we need to clean and our team members
will get it done. |
| 5. |
Feedback
We ask for feedback from every cleaning via e-mail. We would
like to know how we are doing and check your satisfaction
with our service. Please email us back your feedback and we
will make sure your satisfaction is met everytime a team member
visits your home.
|
| 6. |
100% Satisfaction Guarantee
Just Cleaning offers a 100% Customer Satisfaction Guarantee
to all its clients. If you are not satisfied with our service,
call us within 24 hours and we will re-clean your home until
you are 100% satisfied. |
